Complaint 1903442
2012 NISSAN MURANO • STRUCTURE:FRAME AND MEMBERS • incident Jun 6, 2023
- Complaint ID
- 1903442
- Make
- NISSAN
- Model
- MURANO
- Model Year
- 2012
- Component
- STRUCTURE:FRAME AND MEMBERS
- Incident Date
- Jun 6, 2023
- Date Received
- Jun 20, 2023
- Data As Of
- Sep 1, 2026
Complaint Summary
STRUCTURE:FRAME AND MEMBERS
Owner Narrative
The contact owns a 2012 Nissan Murano. The contact stated while driving 35 MPH, the contact heard a knocking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic who stated that the rear subframe was rusted. The contact was advised to contact the local dealer for assistance. The dealer diagnosed the vehicle and stated that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 130,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.