Complaint 1764026

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

About a month ago the vehicle began shaking unexpectedly. The RPM started to go high when driving about 35 miles per hour. On the highway the RPM would go up to 5 or 6 and if it went down the car shook violently. At times I did not feel I would be able to keep control of the vehicle while on the highway. I stopped driving on the highway and I took the car to be seen by a mechanic. After allowing the mechanic to drive the vehicle I was informed the transmission was likely the problem and would need to be rebuilt. The mechanic suggested I take the vehicle to a transmission specialist. The transmission specialist said every CVT transmission from Nissan he has seen needs to be rebuilt and suggested I buy another car rather than pay $5,000.00 to have the transmission rebuilt. I called and spoke with Nissan. They said the warranty was no longer valid and they would charge $120.00 for a diagnostic plus the cost to fix the transmission. The vehicle is 7 years old and only has 87,000 miles on it. Prior to a month ago the vehicle had no issues. There has not been any visible indicator light to suggest the vehicle may need maintenance.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.