Complaint 1684182
2014 DODGE CHALLENGER • SEATS • incident Mar 4, 2020
- Complaint ID
- 1684182
- Make
- DODGE
- Model
- CHALLENGER
- Model Year
- 2014
- Component
- SEATS
- Incident Date
- Mar 4, 2020
- Date Received
- Aug 12, 2020
- Data As Of
- Sep 1, 2026
Complaint Summary
SEATS
Owner Narrative
THE PASSENGER SEAT IN THIS CAR STARTED SHEDDING BEARING COMPONENTS WHILE UNDER WARRANTY. DEALER WAS INFORMED, BUT EXPLAINED THAT THE SEAT WAS FUNCTIONING AND ADJUSTABLE AND SO NO REPAIR WAS DONE. LATER, JUST AFTER THE WARRANTY EXPIRED, THE SEAT FAILED TO LATCH PROPERLY AND IS LOOSE BECAUSE THE BEARINGS ON SEAT TRACK HAVE FAILED TO STAY IN PLACE. THE SEAT IS NO LONGER SAFE TO SIT IN AND DOES NOT ADJUST OR LATCH PROPERLY. THE SEAT TRACK IS AN EXPENSIVE REPAIR AND THE PART IS NOT IN STOCK FROM LOCAL DEALER AND IS BACK ORDERED. THEY ARE NOT CERTAIN WHEN THEY CAN FIND A REPLACEMENT. THE PASSENGER SEAT IS NOT SAFE FOR AN OCCUPANT UNLESS REPAIRS ARE MADE. THIS SHOULD BE A RECALL ISSUE AS IT IS A SAFETY PROBLEM. THE DEALER WILL NOT REPAIR IT BECAUSE IT IS OUT OF WARRANTY AND PARTS ARE NOT AVAILABLE.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.