Complaint 1665631

Complaint Summary

ENGINE

Owner Narrative

VALVE SPRING RECALL (SUBARU RECALL WTY-84 AND NHTSA ID 18V-772) WAS PERFORMED AUG-SEP 2019. ON MARCH 16, 2020 WHILE DRIVING, THE CAR WAS EXPERIENCING ROD KNOCK AND HAD TO BE PULLED OFF THE ROAD AND TOWED TO FARRISH SUBARU IN FAIRFAX, VA. THE CAR'S ENGINE WAS TORN DOWN, SHORT BLOCK AND LONG BLOCK. FOUND A BEARING FAILURE DUE TO OIL STARVATION. IT IS NOW MAY 28, 2020, OVER 10 WEEKS SINCE THE CAR WAS TOWED TO THE DEALERSHIP AND I STILL DO NOT HAVE MY CAR BACK. I HAVE SR #[XXX] CASE NUMBER WITH SUBARU OF AMERICA WHO I CONTACTED TO GET INVOLVED. THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET ABOUT SUBARU BRZ, SCION FRS, TOYOTA 86S HAVING SERIOUS ENGINE PROBLEMS WITH A LOT HAVING SERIOUS ENGINE PROBLEMS AFTER THE RECALL NUMBERS STATED ABOVE. THIS IS A VERY SERIOUS AND DANGEROUS PROBLEM THAT NEEDS IMMEDIATE ATTENTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.