Complaint 1663924

Complaint Summary

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Owner Narrative

I HAD MY HEADLIGHT REPAIRED AT THE DEALERSHIP ON 3/18/20. WHILE THERE THEY DID A COMPLIMENTARY SAFETY INSPECTION OF THE VEHICLE AND IT PASSED WITH FLYING COLORS. I DROVE THE CAR HOME AND PARKED IT IN THE CARPORT. I NOTICED A FEW DAYS LATER THAT THE DRIVER'S SIDE REAR TIRE WAS TIPPED IN ON THE TOP. I BROUGHT THE VEHICLE TO A MECHANIC WHO INFORMED ME THAT THE SUBFRAME WAS TOTALLY RUSTED OUT AND CAUSED THE TIRE TO BE RUBBING AGAINST THE INSIDE OF THE WHEEL WELL, WHICH RUINED A BRAND NEW TIRE. I NOW HAVE TO HAVE THE WHOLE SUBFRAME REPLACED IN ORDER TO BE ABLE TO DRIVE THE VEHICLE AS THE SUBFRAME TOTALLY RUSTED OUT. THE SAME THING HAPPENED TO A FRIEND OF MINE WHO HAD A 2003 BAJA. SHE ENDED UP JUNKING THE VEHICLE. I HAVE NOT RECEIVED A QUOTE FROM THE MECHANIC YET ON THE REPAIRS. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.