URBAN CHARTERS
URBAN CHARTERS is a mid-sized fleet, operating 14 power units and 11 drivers, organized as a corporation, based in South San Francisco, CA. Across 26 roadside inspections in the last 24 months, the fleet's 3.8% out-of-service rate sits below the 19.4% national average, with no reportable crashes on file. BMC-91 liability filing is on file with Trisura Insurance Company, and operating authority is active for motor carrier of passengers and common.
No hard blockers on file
Authority and insurance signals look clear in our data. Still verify live on FMCSA SAFER / L&I before tendering a load.
- FMCSA cargo filing on file · BMC-35 Lancer Insurance Company · Filing evidence (BMC-34/83) — not a shipper COI Details →
- 2 active operating authorities
- Active insurance on file Trisura Insurance Company · BMC-91X Details →
- BOC-3 process agent on file #1 A+ AGENTS OF PROCESS, INC. Details →
- Satisfactory FMCSA safety rating
- OOS rate better than size peers
Plain-text risk summary (print / paste)
TruckCodex risk summary — URBAN CHARTERS (USDOT 699429) Verdict: CLEAR TO REVIEW No hard blockers on file Authority and insurance signals look clear in our data. Still verify live on FMCSA SAFER / L&I before tendering a load. Authority / census status: Active Active BIPD limit: $5,000,000 Blockers: (none) Cautions: (none) On file: • FMCSA cargo filing on file · BMC-35 — Lancer Insurance Company · Filing evidence (BMC-34/83) — not a shipper COI • 2 active operating authorities • Active insurance on file — Trisura Insurance Company · BMC-91X • BOC-3 process agent on file — #1 A+ AGENTS OF PROCESS, INC. • Satisfactory FMCSA safety rating • OOS rate better than size peers Source: https://truckcodex.com/usdot/699429/ As of: Sep 16, 2026 Always confirm on FMCSA SAFER and L&I before tendering — TruckCodex mirrors public filings and can lag by up to a day.
TruckCodex · filing & peer scorecard
TruckCodex filing & peer scorecard · A
Composite of 5/5 scored components (mean 100/100). Separate from booking triage on this page. Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
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confidence 100% · 5/5 signals · expand
TruckCodex filing & peer scorecard · A
Composite of 5/5 scored components (mean 100/100). Separate from booking triage on this page. Expand for per-signal evidence. Heuristic — not an FMCSA rating or legal advice.
Active census status with no OOS order or revoked authority on file.
Active BIPD/Primary-like policy on file in our insurance history.
Driver OOS 0% vs peer median 0% (neutral). Vehicle OOS 4.5% vs peer median 12.5% (better). n=64932 same-size ACTIVE peers.
Official FMCSA Satisfactory safety rating.
No BMC-91 insurance-lapse watch classification on file for this USDOT.
TruckCodex filing & peer scorecard from authority, BIPD, peer OOS, FMCSA safety rating, and insurance-watch signals. Not a booking verdict and not legal advice. See methodology. Booking triage on this page: Clear to review.
Recent changes
- Power Units −3 (17 → 14) · May 25, 2026 · FMCSA Company Census
- Drivers −16 (27 → 11) · May 25, 2026 · FMCSA Company Census
- Authority status Motor Carrier of Passengers:INACTIVE → Motor Carrier of Passengers:ACTIVE · Sep 3, 2026 · fmcsa-motus-authhist
- Authority status Motor Carrier of Passengers:ACTIVE → Motor Carrier of Passengers:INACTIVE · Sep 1, 2026 · fmcsa-motus-carrier
- Legal Name COACH 21 INC → URBAN CHARTERS · Jul 30, 2026 · FMCSA Company Census
4 active liability filings · 1 cargo
Company profile
FMCSA L&I filing evidence — not a shipper certificate of insurance (COI). Cargo (BMC-34) is primarily an HHG / household-goods requirement; general freight carriers often have none.
No active broker surety bond or trust fund on file.
BMC-84 is a surety bond; BMC-85 is a trust-fund agreement. Required for property brokers / freight forwarders — not motor-carrier BIPD liability insurance.
Based on FMCSA authority grant of 2026-09-01 (17 days). Published gates only — not a guarantee they will accept. Confirm with the broker.
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InsuranceTrisura Insurance CompanyPolicy effective Aug 1, 2026
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Process Agent#1 A+ AGENTS OF PROCESS, INC.BOC-3 on file
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Operating AuthorityMC323758ACTIVE
Inspections (24 months)
All 35 inspections →| Driver | Vehicle | Hazmat | |
|---|---|---|---|
| Inspections | 26 | 26 | 0 |
| OOS inspections | 0 | 1 | 0 |
| OOS percentage | 0% | 3.85% | — |
| National average | 6.7% | 23.4% | 4.4% |
Roadside inspections in the last 24 months. National averages are FMCSA MCSAP reference rates (driver ~6.7%, vehicle ~23.4%, hazmat ~4.4%).
Carrier analysis & narrative context Status notes, risk intelligence, and safety profiles
URBAN CHARTERS had 26 roadside inspections over the past 24 months with an out-of-service rate of 3.8%, which is below the national average of 19.4%. Their highest FMCSA BASIC percentile is vehicle_maint at 1.0.
26 roadside inspections over the last 24 months, most heavily in CA (26 stops).
3.8% out-of-service rate, well below the 19.4% national average; led by Vehicle Maintenance (50.0% of violations); top code 393.9(a) (Inoperable required lamps) cited 2 times.
The fleet comprises 17 power units (mid-sized fleet) and 27 drivers; Temsa, Ford, and Tems are the most-inspected makes.
Risk Signals
Out-of-Service rate vs same-size peers FMCSA roadside inspections, % placed out-of-service
Compared against 64,932 ACTIVE carriers operating 7–21 power units (±50% of this carrier's 14 unit fleet).
Fleet History
Field change history →Sourced from FMCSA daily imports; field-level change log. 5 tracked changes on record. · 1 driver-count change · 2 authority-status changes
Record Changes
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Authority status Motor Carrier of Passengers:INACTIVE Motor Carrier of Passengers:ACTIVEfmcsa-motus-authhist
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Authority status Motor Carrier of Passengers:ACTIVE Motor Carrier of Passengers:INACTIVEfmcsa-motus-carrier
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Legal Name COACH 21 INC URBAN CHARTERSFMCSA Company Census
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Drivers 27 11Seen 2 times · first May 25, 2026 · last May 25, 2026 FMCSA Company Census
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Power Units 17 14Seen 2 times · first May 25, 2026 · last May 25, 2026 FMCSA Company Census
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Power Units Over Time
Bar height reflects reported power-unit count after each FMCSA filing update.
Inspection Analytics Monthly activity · BASIC mix · state map
Monthly Inspection Activity (11 months)
Violations by BASIC Category
Activity by State
| State | Inspections | OOS | OOS % | Last Inspection |
|---|---|---|---|---|
| California (CA) | 26 | 1 | 3.8% | Sep 2, 2026 |
Vehicle Fleet Top makes and models observed in roadside inspections
SMS BASIC Scores FMCSA Safety Measurement System per-BASIC scores
| BASIC | Inspections | Serious | Measure | Percentile | Alert | As Of |
|---|---|---|---|---|---|---|
| Driver Fitness | 0 | — | 0.00 | 0 | — | Sep 14, 2026 |
| Controlled Substances / Alcohol | 0 | — | 0.00 | 0 | — | Sep 14, 2026 |
| Hours of Service | 0 | — | 0.00 | 0 | — | Sep 14, 2026 |
| Unsafe Driving | 0 | — | 0.00 | 0 | — | Sep 14, 2026 |
| Vehicle Maintenance | 3 | — | 0.65 | 1 | — | Sep 14, 2026 |
Higher percentiles indicate worse performance relative to peer carriers. Carriers at or above the FMCSA intervention threshold are marked ALERT.
Recent Inspections (35 rows) View all 35 →
| Inspection # | Date ▼ | State | Level | Station | Vehicle | Violations | Top Codes | OOS |
|---|---|---|---|---|---|---|---|---|
| 88906025 | Sep 2, 2026 | CA | 5 | SAN FRANCISCO |
TEMSA MOTOR COACH
|
0 | — | No |
| 88906024 | Sep 2, 2026 | CA | 5 | SAN FRANCISCO |
FORD BUS
|
0 | — | No |
| 88625760 | Aug 5, 2026 | CA | 5 | 10500 YUKON AVE |
FORD BUS
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1 | 393.78A-WS | No |
| 88625733 | Aug 5, 2026 | CA | 5 | 10500 YUKON AVE |
FORD BUS
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1 | 392.2-SLL | No |
| 85623954 | Aug 20, 2025 | CA | 5 | BURLINGAME |
TEMSA MOTOR COACH
|
0 | — | No |
| 85623953 | Aug 20, 2025 | CA | 5 | BURLINGAME |
TEMSA MOTOR COACH
|
0 | — | No |
| 85623952 | Aug 20, 2025 | CA | 5 | BURLINGAME |
TEMSA MOTOR COACH
|
0 | — | No |
| 85623815 | Aug 20, 2025 | CA | 5 | BURLINGAME |
TEMSA MOTOR COACH
|
0 | — | No |
| 85484083 | Aug 6, 2025 | CA | 5 | SOUTH SAN FRANCISCO |
FORD BUS
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0 | — | No |
| 85484082 | Aug 6, 2025 | CA | 5 | SOUTH SAN FRANCISCO |
FORD BUS
|
0 | — | No |
| 85324102 | Jul 24, 2025 | CA | 5 | — |
FORD BUS
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0 | — | No |
| 84629400 | May 1, 2025 | CA | 5 | SOUTH SAN FRANCISCO |
TEMSA MOTOR COACH
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0 | — | No |
| 84629399 | May 1, 2025 | CA | 5 | SOUTH SAN FRANCISCO |
TEMSA MOTOR COACH
|
0 | — | No |
| 84629398 | May 1, 2025 | CA | 5 | SOUTH SAN FRANCISCO |
TEMSA MOTOR COACH
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0 | — | No |
| 84133841 | Mar 7, 2025 | CA | 5 | SOUTH SAN FRANCISCO |
FORD BUS
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0 | — | No |
| 83912536 | Feb 11, 2025 | CA | 5 | BURLINGAME |
TEMSA MOTOR COACH
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0 | — | No |
| 83912535 | Feb 11, 2025 | CA | 5 | BURLINGAME |
TEMSA MOTOR COACH
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0 | — | No |
| 83912534 | Feb 11, 2025 | CA | 5 | BURLINGAME |
TEMSA BUS
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0 | — | No |
| 83558508 | Dec 31, 2024 | CA | 5 | BURLINGAME |
FORD BUS
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0 | — | No |
| 83558507 | Dec 31, 2024 | CA | 5 | BURLINGAME |
FORD BUS
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0 | — | No |
| 83558506 | Dec 31, 2024 | CA | 5 | BURLINGAME |
TEMSA MOTOR COACH
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0 | — | No |
| 83558505 | Dec 31, 2024 | CA | 5 | BURLINGAME |
TEMSA MOTOR COACH
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0 | — | No |
| 83558455 | Dec 31, 2024 | CA | 5 | BURLINGAME |
TEMSA MOTOR COACH
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0 | — | No |
| 83108054 | Oct 30, 2024 | CA | 5 | BURLINGAME |
VOLVO MOTOR COACH
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0 | — | No |
| 83108053 | Oct 30, 2024 | CA | 5 | BURLINGAME |
TEMSA MOTOR COACH
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3 | 393.75A1-TRPES, 393.47A-BRC, 393.62-BEI | Yes |
Recent Crashes (1 row)
| Report # | Date ▼ | State | Fatalities | Injuries | Tow | Hazmat | Severity |
|---|---|---|---|---|---|---|---|
| CA0002676914 | Apr 13, 2006 | CA | 0 | 0 | Yes | No | Tow |
Authority Records (2 dockets)
MC Certificate Documents (3 letters, 3 PDFs)
Authority Records (above) are FMCSA docket status and lifecycle events. MC Certificate Documents here are the archived PDF letters for each action — grants, reinstatements, revocations, name changes, and transfers. They are related but not the same dataset: one row per PDF letter, not one file per docket.
Each row is a distinct FMCSA letter (grant, reinstatement, revocation, name change, transfer, etc.). When a PDF is archived, click the link to open that letter. Rows without a link still show the action type and date from our index. FMCSA stopped publishing new daily certificate PDFs after the May 2026 Motus cutover — rows below are historical archive only.
| Date | Docket | Action | Authority | |
|---|---|---|---|---|
| Apr 22, 2025 | MC323758-C | Reinstatement Letter | Reinstatement | Reinstatement Letter → |
| Feb 3, 2025 | MC323758 | Name Change | Revocation | Name Change → |
| Nov 14, 2023 | MC323758-C | Daily Register | Reinstatement | Daily Register → |
Insurance Coverage Timeline (17 rows)
Every insurance policy on file, newest effective date first. Amber rows mark BIPD/Primary coverage gaps.
| Insurer | Policy # | Type | Limit | Effective | Cancel | Status |
|---|---|---|---|---|---|---|
| Trisura Insurance Company | KAA022472601 | BMC-91X | — | Aug 1, 2026 | On file | ACTIVE |
| Lancer Insurance Company | BA162232 | BMC-35 | — | Aug 1, 2026 | On file | ACTIVE |
| Trisura Specialty Insurance Company | KXA022472601 | BMC-91X | — | Aug 1, 2026 | On file | ACTIVE |
| LANCER INSURANCE COMPANY | BA162232 | BIPD/Primary | $5,000,000 | Mar 10, 2025 | On file | ACTIVE |
| LANCER INSURANCE COMPANY | BA162232 | 91X | $5,000,000 | Mar 10, 2025 | On file | ACTIVE |
| LANCER INSURANCE COMPANY | BA162232 | BIPD/Primary | — | Nov 8, 2024 | Mar 10, 2025 | NAME CHANGED |
| LANCER INSURANCE COMPANY | BA162232 | BIPD/Primary | — | Dec 11, 2023 | Nov 8, 2024 | CANCELLED |
| LANCER INSURANCE COMPANY | BA162232 | BIPD/Primary | — | Jan 10, 2023 | Dec 11, 2023 | CANCELLED |
| LANCER INSURANCE COMPANY | BA162232 | BIPD/Primary | — | Nov 10, 2022 | Jan 10, 2023 | CANCELLED |
| LANCER INSURANCE COMPANY | BA162232 | BIPD/Primary | — | Jan 31, 2022 | Nov 10, 2022 | CANCELLED |
| LANCER INSURANCE COMPANY | BA162232 | BIPD/Primary | — | Feb 15, 2021 | Jan 31, 2022 | CANCELLED |
| LANCER INSURANCE COMPANY | BA162232 | BIPD/Primary | — | Aug 9, 2010 | Feb 15, 2021 | CANCELLED |
| LANCER INSURANCE COMPANY | BA162232 | BIPD/Primary | — | Aug 1, 2008 | Aug 9, 2010 | REPLACED |
| NATIONAL INTERSTATE INSURANCE COMPANY | CAR 0132378-00 | BIPD/Primary | — | Aug 1, 2004 | Aug 1, 2008 | REPLACED |
| LANCER INSURANCE COMPANY | BA155558 | BIPD/Primary | — | Aug 1, 2003 | Aug 1, 2004 | REPLACED |
| RLI INSURANCE COMPANY | RPT 000 2367 | BIPD/Primary | — | Aug 1, 2002 | Aug 1, 2003 | CANCELLED |
| LANCER INSURANCE COMPANY | BA132377 | BIPD/Primary | — | Aug 1, 1997 | Aug 1, 2002 | REPLACED |
Compliance Timeline Merged authority / insurance / enforcement events
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Sep 1, 2026
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Aug 26, 2026insuranceTERM/REPL — Lancer Insurance Company
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Aug 26, 2026insuranceCANCEL — Lancer Insurance Company
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Apr 22, 2025
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Mar 10, 2025
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Mar 10, 2025insuranceNAMECHG — LANCER INSURANCE COMPANY
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Mar 10, 2025authorityAuthority revoked — INVOLUNTARY REVOCATION
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Nov 8, 2024insuranceCANCEL — LANCER INSURANCE COMPANY
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Oct 28, 2024
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Dec 11, 2023insuranceCANCEL — LANCER INSURANCE COMPANY
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Nov 22, 2023
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Jan 10, 2023insuranceCANCEL — LANCER INSURANCE COMPANY
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Jan 9, 2023
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Nov 14, 2022
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Nov 10, 2022insuranceCANCEL — LANCER INSURANCE COMPANY
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Jan 31, 2022insuranceCANCEL — LANCER INSURANCE COMPANY
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Jan 11, 2022
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Feb 15, 2021insuranceCANCEL — LANCER INSURANCE COMPANY
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Feb 1, 2021
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Aug 9, 2010insuranceTERM/REPL — LANCER INSURANCE COMPANY
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Aug 1, 2008insuranceTERM/REPL — NATIONAL INTERSTATE INSURANCE COMPANY
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Aug 1, 2004insuranceTERM/REPL — LANCER INSURANCE COMPANY
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Aug 1, 2003insuranceCANCEL — RLI INSURANCE COMPANY
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Aug 1, 2002insuranceTERM/REPL — LANCER INSURANCE COMPANY
Top Stations & Violation Codes Where this carrier gets inspected and what they get cited for
Most-Inspected Stations
| Station | State | Inspections | OOS |
|---|---|---|---|
| BURLINGAME | CA | 17 | 1 |
| SOUTH SAN FRANCISCO | CA | 6 | 0 |
| BURLINGAMECA | US | 5 | 3 |
| 10500 YUKON AVE | CA | 2 | 0 |
| SAN FRANCISCO | CA | 2 | 0 |
| REDWOOD CITY | CA | 1 | 0 |
| YOSEMITE NATIONAL PARK | CA | 1 | 0 |
Top Violation Codes Cited
| Code | Description | Category | Cited | OOS |
|---|---|---|---|---|
| 393.9(a) | Inoperable required lamps | Vehicle Maintenance | 2 | 0 |
| 392.2 | Violation of Local Laws | Unsafe Driving | 1 | 0 |
| 393.60(c) | Windshield - Damaged or Discolored | Vehicle Maintenance | 1 | 0 |
| 393.65(c) | Improper securement of fuel tank | Vehicle Maintenance | 1 | 0 |
| 393.75(a)(1) | Tire-ply or belt material exposed | Vehicle Maintenance | 1 | 0 |
| 393.83(h) | Exhaust - Not securely fastened to the vehicle. | Vehicle Maintenance | 1 | 0 |
Related Records
All cross-references Authority, BOC-3, explainers, and more
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Field change history
History-watch change dates and as-of snapshots
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California carriers
All carriers based in California
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South San Francisco carriers
Carriers based in South San Francisco, CA
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Stations in California
Where this carrier might be inspected
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Docket MC323758
Motor Carrier of Passengers · ACTIVE · MC
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Trisura Insurance Company
BMC-91X policy on file
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Lancer Insurance Company
BMC-35 policy on file
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Trisura Specialty Insurance Company
BMC-91X policy on file
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NATIONAL INTERSTATE INSURANCE COMPANY
BIPD/Primary policy on file
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RLI INSURANCE COMPANY
BIPD/Primary policy on file
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#1 A+ AGENTS OF PROCESS, INC.
BOC-3 process agent · 132,031 carriers served
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35 inspections
Full roadside inspection history
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1 reportable crash
FMCSA MCMIS crash log
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Fleet recall search
NHTSA recalls covering this fleet's vehicle years/makes
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File a complaint
Open the FMCSA National Consumer Complaint form for this carrier
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Certificate lookup
Look up any FMCSA authority by MC/MX/FF docket number
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All state carrier directories
Browse carriers in every US/CA/MX jurisdiction
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Insurance-lapse watch
Carriers with recent BMC-91 cancellation or reinstatement churn
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How FMCSA safety ratings work
BASIC percentiles and compliance review context
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BOC-3 process agents explained
Why every interstate carrier must file a process agent
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FMCSA compliance filings guide
MCS-150, insurance, and authority filing requirements
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Roadside inspection rights
What drivers and carriers can expect during a stop