Complaint 733278
RECARO Y_SPORT • CHILD SEAT:MATERIAL/PADDING • incident Aug 16, 2009
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 733278
- Make
- RECARO
- Model
- Y_SPORT
- Component
- CHILD SEAT:MATERIAL/PADDING
- Incident Date
- Aug 16, 2009
- Date Received
- Aug 27, 2009
- Data As Of
- Sep 1, 2026
Complaint Summary
CHILD SEAT:MATERIAL/PADDING
Owner Narrative
I REMOVED THE SEAT COVER FROM THE CAR SEAT TO WASH. WHEN I DID, THE FOAM INTENDED TO PROTECT MY CHILD'S HEAD IN THE EVENT OF A CRASH EASILY POPPED OFF. I SENT 2 E-MAILS TO THE COMPANY, AND WHEN I DID NOT RECEIVE A RESPONSE, I CALLED. WHEN I STARTED TO DESCRIBE WHAT HAPPENED, THE PERSON I WAS SPEAKING TO FINISHED MY SENTENCE, AND SAID SHE WOULD SEND OUT REPLACEMENT FOAM AND INSTRUCTIONS TO GLUE IT ON WITH A CRAFT GLUE GUN. THE FOAM DIDN'T STICK WHEN THEY GLUED IT ON, I'M NOT SURE WHY THEY THINK I WILL BE ABLE TO DO A BETTER JOB. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.