Complaint 684975

Complaint Summary

POWER TRAIN:AUTOMATIC TRANSMISSION

Owner Narrative

UPON ATTEMPTING TO START THE CAR, I HAD TO PUT THE CAR IN NEUTRAL OR JIGGLE THE GEAR IN PARK IN ORDER TO START THE CAR. I REPLACED THE STARTER THINKING THAT WAS WHY THE CAR WOULD NOT START. I WAS INFORMED BY SEVERAL AUTO PART STORES THAT I WOULD HAVE TO REPLACE THE NEUTRAL SAFETY SWITCH, HAD THAT REPLACED AND THE CAR STILL WOULD NOT START. I HAD MY CAR TOWED TO GANLEY DODGE TO HAVE THEM PUT THE TRANSMISSION BACK INTO MY CAR, WHICH COST ME $70 PLUS $180 DIAGNOSTIC. THE GANLEY DODGE GAVE ME A QUOTE OF $3500 FOR A NEW TRANSMISSION. THAT WAS NOT IN MY BUDGET, I THEN HAD MY CAR TOWED BY TRANSMISSION WORLD TO THEIR SHOP, I EXPLAINED TO THEM THE PROBLEMS I WAS HAVING WITH MY CAR, PRIOR TO THIS I DIDN'T HAVE ANY PROBLEMS WITH THE TRANSMISSION. IT TOOK TRANSMISSION WORLD A WEEK BEFORE THEY COULD GET THE TRANSMISSION OUT OF THE CAR, TO HAVE THE TRANSMISSION TAKEN OUT AND TAKEN APART TO FIND OUT WHAT WAS WRONG IT COST ME $2,037.00 FOR A 3 YEAR WARRANTY ON A NEW TRANSMISSION. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.