Complaint 611812

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

THERE IS A HUGE SAFETY DEFECT IN THE OLDER HYUNDAI AUTOMOBILE COMPUTERS OR ECU BOXES. THE INTERNAL CAPACITORS (RUBYCON AND NICYCON) FAIL CAUSING ACID TO LEAK OUT ON THE COMPUTER BOARD, LEADING TO COMPLETE COMPUTER FAILURE. THE CAR STALLS OUT WHILE DRIVING UNEXPECTEDLY WITH NO WARNING, LEADING TO A SERIOUS ROAD HAZARD FOR ALL OCCUPANTS OF THIS VEHICLE . THE CAR WILL ALSO IDLE ERRATICALLY, YIELDING NUMEROUS COMPUTER , AND NO START AND STALLING SITUATIONS THAT ARE UNPREDICTABILITY HAVE REPLACED 4 COMPUTERS (ECU'S) IN MY 1992 HYUNDAI EXCEL . THERE ARE SEVERAL INTERNET ARTICLES AND AUTO COMPUTER REBUILD SITES DOCUMENTING THESE DEFECTIVE COMPONENTS IN THE HYUNDAI COMPUTER. I ALSO SENT CLOSE-UP PHOTOS OF THE ECU COMPONENT DEFECTS, AS WELL AS A LETTER FROM THE HYUNDAI SERVICE MANAGER TO HYUNDAI MOTORS, BUT THEY ARE UNCOOPERATIVE. I HAVE TRIED MANY TIMES TO CONTACT HYUNDAI MOTORS AND THEY WOULD NOT OFFER ANY REPLACEMENT OR REBUILD ON THIS DEFECTIVE PART. I FEEL THIS IS A DEFINITE , SERIOUS AND DANGEROUS, ROAD HAZARD THAT SHOULD BE A RECALL IN ALL THESE 1992 HYUNDAI EXCEL AUTOMOBILES. PEOPLE'S LIVES ARE AT STAKE DRIVING WITH THESE DEFECTIVE COMPUTERS IN THEIR CARS. I HOPE YOU CAN HELP~MANY THANKS. *NM

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.