Complaint 549921

Complaint Summary

POWER TRAIN:AUTOMATIC TRANSMISSION

Owner Narrative

I AM LOOKING FOR SOME GUIDANCE. MY STORY INVOLVES 2 CARS. I CONTACTED THE DAIMLER CHRYSLER CORP. AND WAS BLOWN OFF. I CONTACTED THE WISCONSIN LEMON LAW. THEY TOLD ME TO TRY AND CONTACT THE LOCAL BBB, LOCAL ATTORNEY GENERALS OFFICE AND THE OFFICE OF CONSUMER AFFAIRS. THE ATTORNEY GENERAL TOLD ME TO CONTACT YOU. I BOUGHT A USED 1995 DODGE INTREPID IN 1998. IN 1999 I HAD TO PUT A REBUILT TRANSMISSION INTO IT. THAT TRANNY WAS STILL GOING STRONG WHEN I SOLD THE CAR IN 2004. I LIKED THE CAR SO MUCH THAT I BOUGHT ANOTHER USED ONE FROM A FRIEND. SHE PURCHASED A 1994 INTREPID BRAND NEW. IN 1998 THE TRANNY WENT OUT IN HER CAR. THE CAR ONLY HAD 9834 MILES ON IT AT THAT TIME. SHE PUT IN A REBUILT. THE CAR WAS IMPECCABLY KEPT UP SO I KNEW IT WAS A GOOD BUY TO PURCHASE IT FROM HER. SO I DID IN 2004. THE TRANNY WENT OUT RECENTLY. I COULD NOT AFFORD A CAR PAYMENT SO I OPTED TO PUT IN YET ANOTHER REBUILT TRANSMISSION. MY PROBLEM IS THAT WITH MY FIRST CAR, THE NEW FACTORY TRANSMISSION THAT CAM WITH THE NEW CAR LASTED ONLY 4 YEARS. 'THE REBUILT LASTED AT LEAST 5 YEARS. WITH THE 2ND CAR, THE NEW TRANNY THAT CAME WITH THE NEW CAR ONLY LASTED 4 YEARS AND THE FIRST REBUILT LASTED 7 YEARS. HOW IS IT THAT A 10 YEAR OLD CAR WITH ONLY 76,000 MILES ON IT HAS TO HAVE 3 TRANSMISSIONS? THIS IN ON AVERAGE, ONLY 3.3 YEARS PER TRANNY. I FEEL I SHOULD GET SOME COMPENSATION FOR THE 2 TRANSMISSIONS THAT I INVESTED IN OWNING THESE VEHICLES. IS THERE ANY RECOURSE THAT I CAN TAKE TO HELP RECOVER SOME OF MY EXPENSES OR AM I OUT OF GAS? THANK YOU FOR YOUR TIME. KAREN MITOK. *JB *NM

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.