Complaint 520411

Complaint Summary

SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

Owner Narrative

WHILE DRIVING MY 1989 FORD TAURUS SEDAN AT APPROXIMATELY 35 MPH ON WEDNESDAY FEBRUARY 2, 2005 AT APPROXIMATELY 6:30 PM I EXPERIENCED AN APPARENT BLOWOUT OF THE RIGHT FRONT TIRE. IN THE DARK, MY 13 YEAR OLD SON AND I CHANGED THE TIRE PUTTING ON THE TEMPORARY SPARE AND WE DROVE DIRECTLY TO THE LOCAL TIRE SHOP. THERE, OBSERVING THAT THE ORIGINAL TIRE WAS INCAPABLE OF BEING REPAIRED, I ORDERED A REPLACEMENT TIRE. AFTER MOUNTING THE NEW TIRE TO THE WHEEL, THE SHOP WAS UNABLE TO REPLACE THE WHEEL ONTO THE VEHICLE. THEY DISCOVERED A FRACTURED COIL SPRING ALONG WITH A DAMAGED STRUT AND OUTER TIE ROD. EVEN AFTER REPLACING THESE ITEMS (THEY DID BOTH SIDES SINCE THE OTHER EQUIPMENT WAS OF THE SAME VINTAGE) THEY HAVE BEEN UNABLE TO PLACE THE FRONT END FULLY INTO ALIGNMENT DUE TO FURTHER DAMAGE CAUSED BY THE FAILURE OF THE COIL SPRING. REPAIRS TO DATE HAVE COST ME $660.88. THE OLD PARTS (SPRINGS, STRUTS AND TIRE) ARE AVAILABLE. *JB

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.