Complaint 428785

Complaint Summary

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Owner Narrative

I OWN VIN#[XXX] AND WENT FOR INSPECTION ON 8/8/03 AND FAILED EMISSION CONTROL#92E30 DUE TO A RECALL ON CATALYST#93E47 WHICH I WAS NEVER NOTIFIED .FORD NEVER NOTIFIED ME OF THIS BY LETTER EVER ! ALSO THIS HAS NEVER COME UP ON ANY OF MY PRIOR INSPECTIONS THEIR FOR I WAS NOT AWARE OF THIS SINCE YOU NEVER SENT ANY INFORMATION OR RECEIVED A CALL FROM ANY ONE ON THIS MATTER AND NOW THIS HAS COME ABOUT AND I SHOULD NOT BE HELD LIABLE THIS IS NOT SOMETHING THAT I DID MYSELF .I SHOULD HAS BEEN NOTIFIED AND GIVEN THE SAME OPPORTUNITY AS OTHERS TO CORRECT THIS MATTER. PLEASE RESPONSE TO THIS MATTER AS SOON AS POSSIBLE AS AND TELL ME HOW CAN I CORRECT THIS MATTER WITHOUT ANY FURTHER PROBLEM FOR ME OR YOUR COMPANY. THANK YOU FOR YOUR COOPERATION [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.