Complaint 421318

Complaint Summary

ELECTRICAL SYSTEM:IGNITION:MODULE

Owner Narrative

I BOUGHT MY 1989 FORD TAURUS IN JUNE OF 2001. IN THE PAPERWORK FROM THE ORIGINAL OWNERS WAS INFO. ON A RECALL/EXTENDED WARRANTY DATED 4/98 REGARDING PROBLEMS WITH SEATBELT BUCKLES. I RECENTLY HAD DIFFICULTIES WITH MY SEATBELT BUCKLES AND TOOK IT TO A FORD DEALERSHIP AND WAS CONSEQUENTLY TOLD IT WAS WAY PASSED THE WARRANTY DATE EVEN BEFORE I PURCHASED THE VEHICLE. SO MY COMPLAINT IS HOW DO I GET THEM FIXED SINCE THIS CAN BECOME A SERIOUS MATTER IF I OR ANYONE ELSE GETS STUCK IN THE CAR, OR HAS FURTHER DIFFICULTIES EVEN FASTENING THE SEATBELT. I ALSO WAS NOTIFIED OF REIMBURSEMENT FOR REPLACING THE IGNITION MODULE TO SUBMIT YOUR RECEIPTS BY 10/02. I HOWEVER DIDN'T HAVE TO REPLACE IT UNTIL A FEW MONTHS AGO, AND SUBMITTED THOSE RECEIPTS ANYWAY WITHOUT ANY RESPONSE WHAT SO EVER. I'VE ALSO NOT LONG AGO HAD TO REPLACE THE REAR MOUNTINGS FOR MY REAR SHOCKS AND SPRINGS AND THE FRONT NEED TO BE DONE AS WELL. DOES THIS QUALIFY IN THE RECALL OF THE SUSPENSION:FRONT:SHOCK ABSORBER ID #94E36000? *AK I'M JUST CURIOUS AS TO HOW A PERSON KNOWS TO LOOK FOR THESE RECALLS WHEN BUYING A VEHICLE. SHOULDN'T THE MANUFACTURER NOTIFY US?

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.