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Complaint 2230897

2020 FORD FUSION • STEERING • incident Jul 7, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2230897
Make
FORD
Model
FUSION
Model Year
2020
Component
STEERING
Incident Date
Jul 7, 2026
Date Received
Jul 31, 2026
Data As Of
Sep 1, 2026

Complaint Summary

STEERING

Owner Narrative

I was backing out of my drive way when a shift system fault message appeared on my dashboard. When I went to change gears the rotary dial locked up and shifted to park. My safety as well as other people’s safety was put at risk because my car stopped in the middle of the street with little warning. My problem was confirmed by an independent service center with a obd scanner.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.