Complaint 2230082
2017 FORD ESCAPE • ENGINE • incident Dec 10, 2022
Complaint Summary
ENGINE
Owner Narrative
Repeated Check Engine light issue Ford failed to diagnosis and follow service bulletins regarding a defect in the engine block. Now Ford tells us that the engine block is cracked and wants us to pay full price for their faulty engine. Car was purchased with 31,388 on Dec. 4, 2020 as a Certified Pre-Owned Ford vehicle from a Ford dealership. 12/10/2022 with 46,728 miles Levittown Ford serviced the vehicle due to engine issues. 9/17/2024 with 64,885 miles Levittown Ford serviced the vehicle due to engine issues. 7/15/2026 with 77,401 miles Levittown Ford serviced the vehicle due to engine issues.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.