Complaint 2220012
2021 RAM PROMASTER • BACK OVER PREVENTION • incident May 27, 2026
- Complaint ID
- 2220012
- Make
- RAM
- Model
- PROMASTER
- Model Year
- 2021
- Component
- BACK OVER PREVENTION
- Incident Date
- May 27, 2026
- Date Received
- Jun 26, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2021 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the rearview camera displayed a distorted image. The approximate failure mileage was 80,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.