Complaint 2219690

2021 KIA SELTOS • POWER TRAIN • incident Jun 4, 2026

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2219690
Make
KIA
Model
SELTOS
Model Year
2021
Component
POWER TRAIN
Incident Date
Jun 4, 2026
Date Received
Jun 25, 2026
Data As Of
Sep 1, 2026

Complaint Summary

POWER TRAIN

Owner Narrative

Multiple times the car has shut off while driving. It did receive the PNSS sensor thing from the dealership 2 years ago. It has done this while my wife and kids were in the car in a busy roundabout. There are known engine issues with this model. Kia dealership is dragging their feet and “can’t recreate the issue.” (because it happens randomly) They ran “tests” and they all came back with “no issues.” Dealer states that they are waiting to hear back from the tech line at Kia. Service advisor said to me that they may just give me the car back because they can’t find anything wrong. And the “we would essentially have to wait for a complete component failure.” It is available to be inspected. There were no warnings at all and it has done it at random times in seemingly normal conditions. It receives routine maintenance and after my last oil change my mechanic (not from Kia) said that they found metal shavings in the oil and that there was only 1 qt of oil. And recommended that I talk to the dealer about engine replacement. The last time it shut off was June 4 and and it has been at the dealership since June 15th.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.