Complaint 2193076
2019 BMW X7 • ELECTRICAL SYSTEM • incident Apr 2, 2026
- Complaint ID
- 2193076
- Make
- BMW
- Model
- X7
- Model Year
- 2019
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Apr 2, 2026
- Date Received
- Apr 2, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
BMW has a known issue that the fin antenna on the roof leaks and sets off a cascade of dangerous issues with the Emergency Call function and disabling the heads up dash so that you cannot see your navigation. On April 2, 2026 in Austin, TX it rained and our car started sending an Emergency Call request repeatedly to BMW. BMW operators called repeatedly even though they knew there was no emergency and that they were actively interrupting our driving. The heads up dash would not allow us to see our maps to navigate, but only displayed a notification that an Emergency Call had been initiated. BMW needs to address and recall this antenna seal so that owners can use their cars safely (with all functions) while not paying out of pocket for BMW's failure.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.