Complaint 2180392
2020 FORD FUSION • ELECTRICAL SYSTEM • incident Feb 11, 2026
- Complaint ID
- 2180392
- Make
- FORD
- Model
- FUSION
- Model Year
- 2020
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Feb 11, 2026
- Date Received
- Feb 25, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
I keep getting SHIFT SYS FAULT error. My car will not move out of P (park). I towed my car to repair shop on 2/11/2026 - 02/13/2026 the mechanic told me he replaced the bushing kit and the gear dial. Less than a week later on 02/26/2026 I got the same error and was able to drive my car to Village Ford Dealership (my car is still there) I was told on Monday that the technicians thought they fixed the issue but the same thing happen and now they are unable to get the car out of P (park) and that the technicians would have contact FORD HOTLINE because the repairs are not working. The issue was once recalled on older Ford fusions but according to google 2020 fusions have reported the same issue.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.