Complaint 2164369
2020 RAM PROMASTER • BACK OVER PREVENTION • incident Jan 8, 2026
- Complaint ID
- 2164369
- Make
- RAM
- Model
- PROMASTER
- Model Year
- 2020
- Component
- BACK OVER PREVENTION
- Incident Date
- Jan 8, 2026
- Date Received
- Jan 8, 2026
- Data As Of
- Sep 1, 2026
Complaint Summary
BACK OVER PREVENTION
Owner Narrative
The contact owns a 2020 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure, causing the rear image to be displayed inverted and on the opposite side. The cause of the failure was not yet determined. The failure mileage was unknown.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.