Complaint 2158686
2020 FORD FUSION • POWER TRAIN • incident Jan 19, 2025
- Complaint ID
- 2158686
- Make
- FORD
- Model
- FUSION
- Model Year
- 2020
- Component
- POWER TRAIN
- Incident Date
- Jan 19, 2025
- Date Received
- Dec 18, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
When these problems started it was only 6 months after purchase and I was already having issues with power train malfunctions and it didnt want to switch gears. I purchased this at roughly 47,000 miles and it didnt make it to 70,000 miles before I ultimately decided it was not the safe vehicle that was advertised to my family and I. It was taken to the dealership over 3 times in under a year and for some reason the problem never got resolved. I have been sued for the remaining balance now despite that toward the end of my time owning it the vehicle was reving out with barely any pressure on the gas pedal, having issues braking on its own (anti-collision assist), and occasionally the steering wheel would jerk me in to oncoming traffic. I am just trying to get a recall issued at this point because this car is going to kill someone if it stays on the road.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.