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Complaint 2158686

2020 FORD FUSION • POWER TRAIN • incident Jan 19, 2025

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2158686
Make
FORD
Model
FUSION
Model Year
2020
Component
POWER TRAIN
Incident Date
Jan 19, 2025
Date Received
Dec 18, 2025
Data As Of
Sep 1, 2026

Complaint Summary

POWER TRAIN

Owner Narrative

When these problems started it was only 6 months after purchase and I was already having issues with power train malfunctions and it didnt want to switch gears. I purchased this at roughly 47,000 miles and it didnt make it to 70,000 miles before I ultimately decided it was not the safe vehicle that was advertised to my family and I. It was taken to the dealership over 3 times in under a year and for some reason the problem never got resolved. I have been sued for the remaining balance now despite that toward the end of my time owning it the vehicle was reving out with barely any pressure on the gas pedal, having issues braking on its own (anti-collision assist), and occasionally the steering wheel would jerk me in to oncoming traffic. I am just trying to get a recall issued at this point because this car is going to kill someone if it stays on the road.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.