Complaint 2113399

Complaint Summary

VISIBILITY/WIPER

Owner Narrative

Tesla’s automatic wipers are unreliable. This vehicle lacks a dedicated rain sensor and instead uses the forward-facing camera and neural net to detect moisture. In light rain, the system often fails to activate. More critically, it frequently triggers false wipes during dry conditions—sometimes multiple times per day. Each dry swipe smears debris (e.g., bugs, sap), reducing visibility and risking permanent windshield scratches. This directly compromises driver safety and optics for the FSD/autopilot system. Tesla has acknowledged the issue but suggests turning off automatic wipers. However, this isn’t possible when FSD or Autopilot is active—they re-enable automatically. Proposed solution: If a wipe is triggered, the system should first activate the windshield washer. This would prevent dry swipes and maintain camera and driver visibility. The current logic is overly aggressive and lacks basic safeguards. Tesla must revise this behavior—both for user safety and hardware longevity.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.