Complaint 2103166

Complaint Summary

ENGINE

Owner Narrative

The contact owns a 2008 Ford F-250. The contact stated that while driving uphill at approximately 40 MPH, the check engine warning light illuminated, and the temperature gauge indicated that the engine was HOT before the vehicle stalled. The contact stated that the vehicle failed to restart. The vehicle was then allowed to cool down, and water was added to the radiator. The contact stated that when the vehicle was restarted, there was a knocking sound coming from the engine compartment. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred 12,000 miles later. The vehicle was then taken to a dealer, where it was diagnosed and determined that the engine needed to be replaced again. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 185,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.