Complaint 2091298
2019 BMW X7 • ENGINE AND ENGINE COOLING • incident May 12, 2025
- Complaint ID
- 2091298
- Make
- BMW
- Model
- X7
- Model Year
- 2019
- Component
- ENGINE AND ENGINE COOLING
- Incident Date
- May 12, 2025
- Date Received
- May 12, 2025
- Data As Of
- Sep 1, 2026
Complaint Summary
ENGINE AND ENGINE COOLING
Owner Narrative
The contact owns a 2019 BMW X7. The contact stated that while attempting to start the vehicle, the message that the starter motor was overheating was displayed and the vehicle failed to start. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the starter motor. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The manufacturer was not notified of the failure. The failure mileage was 54,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.