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Complaint 2079706

2019 BMW X7 • ELECTRICAL SYSTEM • incident Mar 30, 2025

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
2079706
Make
BMW
Model
X7
Model Year
2019
Component
ELECTRICAL SYSTEM
Incident Date
Mar 30, 2025
Date Received
Apr 2, 2025
Data As Of
Sep 1, 2026

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

The contact owned a 2019 BMW X7. The contact stated while the vehicle was occupied and parked in the garage at the residence, the contact’s husband attempted several times to start the vehicle, and the vehicle failed to respond as needed. The contact stated that the failure had occurred on several occasions. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the starter needed to be replaced. The vehicle was not repaired. The contact related the failure to the NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and escalated the issue to the claims department. The failure mileage was 49,447.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.