Complaint 2066629
2022 RAM 3500 • ENGINE • incident Jan 25, 2025
Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint Summary
ENGINE
Owner Narrative
Emission system failure. Code P2459 Regeneration Frequency. Overheating of the DPF while stuck in regen cycle causes burning smell and diesel fumes in the cabin while driving. Suspected vehicle on fire. Date of incident 01/25/2025. Vehicle at dealership for repair 01/28/2025. Dealership repair unsuccessful following STAR approved process of elimination. Vehicle returned to dealer 02/18/2025 for same issue. Many customers with 2019-2022 diesel engines having same issue. No known fix according to dealership.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.