Complaint 2049914
2020 DODGE DURANGO • STEERING • incident Dec 6, 2024
Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint Summary
STEERING
Owner Narrative
The contact owns a 2020 Dodge Durango. The contact stated while driving 45 MPH, the steering wheel locked, and the contact depressed the brake pedal but was unable to turn the steering wheel. The vehicle was taken to a dealer where it was diagnosed that the power steering rack pinion needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V154000 (STEERING). The failure mileage was 48,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.