Complaint 2025747

Complaint Summary

ENGINE

Owner Narrative

Vehicle was traveling on an interstate highway when the oil indicator lamp lit, and the car immediately lost power, putting it in danger of being rear-ended. I researched any recalls and found "Part 573 Safety Recall Report 23V-905", which only covers two different models, the Focus and the Eco Sport, with precisely the same EcoBoost 1.0 Liter engine. I recently sent it to an independent service station to perform that which the recall describes, as a recall notice did not happen, but the service foreman stated it cannot be successfully repaired, as the oiling system was completely compromised, causing catastrophic damage to the valves, cylinders, turbo system, and vacuum pump.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.