Complaint 2000848
2020 DODGE DURANGO • AIR BAGS • incident Jun 19, 2024
Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint Summary
AIR BAGS
Owner Narrative
Drivers seatbelt buckle does not register, resulting in active chiming of the unbuckled seat belt alarm and disengaging of the airbag system. Driver must hold the seatbelt with downward pressure continuously in order to register the seat belt and return the vehicle to normal operating condition, and turn off the airbag system warning signs and chiming. Dealership refuses any assistance without payment despite being a vehicle safety system.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.