Complaint 1963387
2020 DODGE DURANGO • EXTERIOR LIGHTING • incident Jan 31, 2024
- Complaint ID
- 1963387
- Make
- DODGE
- Model
- DURANGO
- Model Year
- 2020
- Component
- EXTERIOR LIGHTING
- Incident Date
- Jan 31, 2024
- Date Received
- Jan 31, 2024
- Data As Of
- Sep 1, 2026
Complaint Summary
EXTERIOR LIGHTING
Owner Narrative
The L.E.D light strip on the back of the car completely failed so now the whole middle of the rear is non working. Without this working now it is not as safe driving at night because other vehicles might not be able to notice me as well as usual. This has been a continuing problem with absolutely no interest in fixing it or repairing the problem with the manufacturer or dealership which is costing consumers alot of money out of pocket for somthin they shouldn't be responsible for. When this occurred there was no warning signs no sign of any damage at all and not even any water built up inside the components , I have seen other vehicles that had what looked like a cup of water in there light and it still was working except for maybe some dim areas but with my situation I don't see how my whole component could just fail all together more going on then just water getting in it.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.