Complaint 1944985
2015 MINI COUNTRYMAN • LATCHES/LOCKS/LINKAGES:DOORS:LATCH • incident Nov 21, 2023
- Complaint ID
- 1944985
- Make
- MINI
- Model
- COUNTRYMAN
- Model Year
- 2015
- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Incident Date
- Nov 21, 2023
- Date Received
- Nov 22, 2023
- Data As Of
- Sep 1, 2026
Complaint Summary
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Owner Narrative
The contact owns a 2015 Mini Cooper S Countryman. The contact stated that the front driver's side door failed to latch securely. The contact had to hold the door closed while driving to the destination. The contact stated that the front driver's side door latch had previously been replaced five years prior to the failure; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door cable and latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 83,905.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.