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Complaint 1933508

2012 TOYOTA COROLLA • AIR BAGS • incident Sep 14, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1933508
Make
TOYOTA
Model
COROLLA
Model Year
2012
Component
AIR BAGS
Incident Date
Sep 14, 2023
Date Received
Oct 5, 2023
Data As Of
Sep 1, 2026

Complaint Summary

AIR BAGS

Owner Narrative

Context: My wife replaced the driver’s side airbag per the 2019 Toyota Corolla recall at a Columbia, MO dealership. We’ve since moved to North Carolina. The airbag light and maintenance light came on, and we took it to the mechanic (Christian Brothers Automotive) close to our new home. They ran a diagnostics report on 9/14/2023 to determine the airbag on the driver’s side needed to be replaced. I have documentation of this report with the error code. I got the work done at the mechanic because my wife did not feel comfortable knowingly driving with a faulty vehicle. I tried contacting corporate customer service as well as the dealership that did the original replacement in 2019. I was told that all repairs only have a 12-month warranty.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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