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Complaint 1932874

2019 RAM 3500 • ENGINE • incident Aug 28, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1932874
Make
RAM
Model
3500
Model Year
2019
Component
ENGINE
Incident Date
Aug 28, 2023
Date Received
Oct 3, 2023
Data As Of
Sep 1, 2026

Complaint Summary

ENGINE

Owner Narrative

The vehicle info on the dashboard tells me "Exhaust System Service Required See Dealer" and the check engine light came on. Took the vehicle to the dealer who cleared the DTC's with no resolution to the problem and sent me on my way. Problem returned within 150 miles, codes cleared. Problem returned again with same notice on the dash board and check engine light. Called a different dealer who said get it in right away, the truck will go into limp mode within a certain mileage range. Went to another dealer with the same results. Codes cleared, check engine light went off and no resolution to why this happens. Was told if it happens again bring it back.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.

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