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Complaint 1919799

2020 RAM PROMASTER • POWER TRAIN • incident Aug 17, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1919799
Make
RAM
Model
PROMASTER
Model Year
2020
Component
POWER TRAIN
Incident Date
Aug 17, 2023
Date Received
Aug 17, 2023
Data As Of
Sep 1, 2026

Complaint Summary

POWER TRAIN

Owner Narrative

The contact owns a 2020 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 23V301000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. An unknown dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.