Complaint 1893181

Complaint Summary

STRUCTURE:BODY

Owner Narrative

Water intrusion into racetrack tail light. This has apparently been an issue for ten years on this style of light on Durangos with no recall or fix offered. There are hundreds of YouTube videos on how to drain water by removing a bolt, applying silicone caulk or other random fixes. Now my rear tail light is so dim it's nearly undetectable and the dealership wants to charge $1600 to fix it. But I read that even though dealers replace the lights, the problem persists because the problem with design is not fixed. No warning lights to tell me my light was out. My son told me he noticed it when I visited him a few days ago. No inspection has been done. You can see water inside that's filled up the light component. I drive this vehicle less than 1000 mi per month. It can pretty much be inspected at any time in my driveway. The problem doesn't need to be confirmed by a dealer. I can take a picture. It's water in a tail light. Very obvious.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.