Complaint 1852833
2016 BMW 740I • SUSPENSION • incident Nov 7, 2022
- Complaint ID
- 1852833
- Make
- BMW
- Model
- 740I
- Model Year
- 2016
- Component
- SUSPENSION
- Incident Date
- Nov 7, 2022
- Date Received
- Nov 9, 2022
- Data As Of
- Sep 1, 2026
Complaint Summary
SUSPENSION
Owner Narrative
The contact owns a 2016 BMW 740I. The contact stated that while operating the vehicle, the front air suspension failed to perform as designed, causing the front end of the vehicle to remain lowered, making the front driverâs and passengerâs side tires touching the inner wheel well. The vehicle was taken to the local service center who diagnosed that the front driverâs and passengerâs side air suspension was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and dealer were both notified of the failure, but no assistance was offered. The failure mileage was 52,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.