Complaint 1728872

Complaint Summary

AIR BAGS

Owner Narrative

I RECEIVED A RECALL NOTICE FOR THE CAR'S AIRBAG. IT HAS BEEN A FEW MONTHS AND I HAVE NOT BEEN ABLE TO SCHEDULE AN APPOINTMENT TO REMEDY THIS RECAL , AS IT IS STATED IN THE RECALL NOTICE THIS IS AN URGENT SAFETY RECALL. I HAVE BEEN TO THE DEALER WHERE I ORIGINALLY LEASED MY CARE, AND THEY ARE TELLING ME THIS IS A POPULAR CAR , AND THAT WE DONT HAVE THE ITEM IN STOCK , THE DEALER ALSO HAD THE NERVE TO TELL ME NOT TO DRIVE MY CAR UNTILL IT IS FIXED. THIS RECAL HAS BEEN GOING ON FOR A FEW MONTHS NOW AND THEY STILL DONT HAVE THE PART TO FIX THE PROBLEM. I HAVE TO MAKE THE PAYMENT BUT I SHOULD NOT DRIVE IT UNTIL IT IS FIXED, THIS IS WHAT I HAVE BEEN TOLD BY TOYOTA DEALER.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.