Complaint 1673801
2012 TOYOTA COROLLA • SEAT BELTS • incident Jul 1, 2020
- Complaint ID
- 1673801
- Make
- TOYOTA
- Model
- COROLLA
- Model Year
- 2012
- Component
- SEAT BELTS
- Incident Date
- Jul 1, 2020
- Date Received
- Jul 2, 2020
- Data As Of
- Sep 1, 2026
Complaint Summary
SEAT BELTS
Owner Narrative
I BROUGHT THE VEHICLE IN FOR A RECALL REPAIR AND IT WAS RETURNED DAMAGED WITH A PIECE HANGING OUT. THE DEALER ADMITTED THAT THEY KNEW THERE WAS DAMAGE AND OPTED NOT TO TELL ME. I CALLED CORPORATE TOYOTA AND TOLD THEM I WAS CONCERNED THE CAR WAS NOT SAFE TO DRIVE BECAUSE THE RECALL REPAIR WAS NOT COMPLETED PROPERLY AND WAS ADVISED I WOULD NEED TO PAY TO HAVE IT INSPECTED BY ANOTHER DEALER AND HAVE THE RECALL PROPERLY REPAIRED, OR I CAN TAKE IT BACK TO THE DEALER THAT DID NOT INITIALLY PERFORM THE REPAIR CORRECTLY. I HAVE NO CONFIDENCE THAT THE CAR IS SAFE TO DRIVE SINCE THE VISIBLE COMPONENTS WERE NOT INSTALLED PROPERLY. THE DEALER I WENT TO HAS PROVEN INCAPABLE OF PROPERLY PERFORMING THIS REPAIR. IN SUMMARY, THE RECALL REPAIR WAS NOT PROPERLY PERFORMED AND CORPORATE TOYOTA ADVISED THAT I WOULD NEED TO PAY FOR THE REPAIR IF I TAKE IT TO A REPUTABLE DEALER. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.