Complaint 1670157
2013 TOYOTA TUNDRA • ENGINE • incident Jun 1, 2020
Complaint Summary
ENGINE
Owner Narrative
MY 2013 TOYOTA TUNDRA TRUCK ( 74,734 MILES) SUDDENLY HAD ENGINE FAILURE WHILE DRIVING DOWN AN INCLINE AT 48 MPH. I LOST POWER STEERING AND POWER BRAKES. AFTER EVENTUALLY PULLING THE WHEEL WITH MUCH EFFORT AND USING THE EMERGENCY BRAKE I WAS ABLE TO GET THE TRUCK OFF TO THE SIDE OF THE ROAD. I TURNED THE KEY AND THE ENGINE STARTED RIGHT AWAY AND I WAS ABLE TO DRIVE AGAIN BUT ONLY AT A REDUCED SPEED OF 40 MPH OR LESS ( IT'S CALLED "LIMP" MODE) MY MECHANIC DIAGNOSED IT AS A SECONDARY AIR INJECTION PUMP FAILURE. UPON INVESTIGATING THIS ON SEVERAL TUNDRA OWNER MESSAGE BOARDS, I FIND THAT THIS IS A COMMON FAILURE TUNDRA TRUCKS AT AROUND 75000 MILES. THE TOYOTA DEALER CONFIRMED THAT THIS HAS BEEN A COMMON PROBLEM AND LOOKED UP MY VIN NUMBER TO SEE IF IT QUALIFIED FOR A WARRANTY EXTENSION PROGRAM THAT TOYOTA HAS OFFERED FOR SOME 2012 AND 2013 TUNDRA TRUCKS. UNFORTUNATELY MY VIN NUMBER WAS A FEW NUMBERS BEYOND THE EXTENSION PROGRAM. HAD MY WIFE BEEN DRIVING THE TRUCK WHEN THIS HAPPENED, I AM NOT SO SURE SHE WOULD HAVE HAD THE STRENGTH TO SAFELY BRING THE TRUCK UNDER CONTROL AND GET IT OFF THE ROAD WITH NO POWER STEERING OR POWER BRAKES. I WANT TOYOTA TO EXTEND THE WARRANTY ON THIS FAULTY PART BEFORE SOMEONE GETS INTO A SERIOUS ACCIDENT. THEY HAVE OBVIOUSLY ADMITTED THERE IS A PROBLEM WITH THIS PART AND SHOULD EXTEND IT TO ALL TOYOTA TRUCK OWNERS WITH THIS PARTICULAR PROBLEM. NOT JUST A SELECT FEW. *TR
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.