Complaint 1662455

Complaint Summary

ELECTRONIC STABILITY CONTROL (ESC)

Owner Narrative

I HAVE OWNED THIS 2001 CORVETTE SINCE IT WAS NEW IT HAS LESS THAN 7000 MILES ON IT.ON FRIDAY MAY 8TH 2020 I HAD TO HAVE IT TOWED TO THE DEALER CENTURY CHEVROLET IN BROOMFIELD COLORADO.THE SERVICE COLUMN LOCK IS ON AT THE DASH AND I CANNOT TURN THE STEERING WHEEL AND IF YOU TRY TO DRIVE IT THE VEHICLE WILL STALL.I HAD RECALL 04006 PERFORMED ON THE CAR ON 10/25/2004 WITH 1912 MILES ON IT AND THIS WAS A REPROGRAMMING OF THE PCM.I HAVE SINCE LEARNED THERE HAS BEEN 2-3 UPDATES FOR THIS CONDITION AND THERE IS A RECALL 04006C AND SPECIAL POLICY #05081 FOR A NEW WIRING HARNESS TO BE INSTALLED TO CORRECT THIS CONDITION.I WAS NEVER CONTACTED BY GM ABOUT THIS AND FEEL I SHOULD NOT HAVE TO PAY FOR A DEFECT THEY KNOW ABOUT! THE VEHICLE WAS TOWED OUT OF MY GARAGE /DRIVEWAY WE HAD TO PUSH IT OUT OF THE GARAGE ONTO A TOW TRUCK AND IT IS CURRENTLY AT THE DEALERSHIP WAITING TO HERE WHAT THEY ARE GOING TO DO. I DON'T THINK THEY ARE GOING TO OFFER ANY HELP NOR DID THEY WANT TO PICKUP THE TOW CHARGES AND ADD IT TO THE BILL. REGARDLESS I HAVE TO FIX THE VEHICLE AS IT DOES ME NO GOOD THE WAY IT IS.WITH THIS SAID THE ORIGINAL FIX OF THE RECALL DID NOT FIX THE VEHICLE AND THE NOW KNOWN FIX SHOULD BE DONE AT NO CHARGE TO THE CONSUMER/CUSTOMER.THIS VEHICLE IS IN MINT CONDITION AND HAS NOT BEEN MODIFIED IN ANY WAY AND TAKEN CARE OF LIKE NEW SINCE OWNED. I AM REACHING OUT TO YOU BECAUSE THE RIGHT THING NEEDS TO HAPPEN AND GM SHOULD ACCEPT RESPONSIBILITY FOR THERE ACTIONS AND KNOWINGLY THAT THERE IS A DEFECT. I AM LUCKY I WAS NOT DRIVING THIS VEHICLE AS I WAS PLANNING ON DRIVING THE MORNING THIS HAPPENED AS I COULD OF KILLED MYSELF OR SOMEONE ELSE.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.