Complaint 1662446

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

01MAY2020. BROUGHT 2008 BMW 335I TO SOUTH ATLANTA BMW DEALERSHIP TO REPLACE REAR BRAKE PADS (BASED ON INSPECTION REPORT FROM A JAN2020 APPT). IT WAS DETERMINED THAT: 1. OIL FILTER HOUSING GASKET: FILTER HOUSING GASKETS & OIL COOLER O-RINGS LEAKING OIL 2. RADIATOR HOSE REPLACEMENT. UPPER COOLANT HOSE TURNING BROWN AND SEEPING. 01MAY2020. RADIATOR HOSE WAS REPLACED ALONG WITH CONDUCTING BRAKE FLUID FLUSH AND MICRO FILTER. SAME DAY AFTER REPAIRS WERE COMPLETE THE CAR STALLS AND SHUTS OFF AND BECOMES UNABLE TO DRIVE. CAR IS TOWED BACK TO DEALERSHIP FOR FURTHER INSPECTION. UPON FURTHER INSPECTION THE FOLLOWING ARE IDENTIFIED: 1. FUEL PUMP REPLACEMENT: R&R HIGH PRESSURE FUEL PUMP & LOW PRESSURE SENSOR PER FAULT CODE 29F2 2.TURBOCHARGER - VARIABLE BOOST CONTROL SOLENOID: BOTH VANOS SOLENOIDS & OIL CHANGE PER SIB. DEALERSHIP INFORMS ME THAT THE FUEL PUMP'S WARRANTY HAS BEEN EXTENDED 10 YEARS/120000 MILES DUE TO MANUFACTURING ISSUES WITH THE FUEL PUMP. I HAVE NEVER BEEN MADE AWARE OF ISSUES WITH THE FUEL PUMP OR EXTENDED WARRANTIES FOR REPLACING. I DO THINK I SHOULD BE RESPONSIBLE FOR REPAIRS ON A MALFUNCTIONING FUEL PUMP THAT WAS POORLY MANUFACTURED. BMW SHOULD BE RESPONSIBLE FOR THE REPLACEMENT AND REPAIR. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.