Complaint 1593862

Complaint Summary

ENGINE

Owner Narrative

TL* THE CONTACT OWNS A 2017 (NA) PIERCE SABER 2017 FIRE TRUCK. THE CONTACT STATED THAT THE VEHICLE PRODUCED POOR DEF FLUID QUALITY IN THE DEF FLUID SENSOR, WHICH CAUSED THE VEHICLE TO DERATE. THE MANUFACTURER WAS CONTACTED AND SENT NEW DEF TANK HEADERS THAT WERE INSTALLED AT THE FIRE STATION EXPERIENCING MULTIPLE REPEAT FAILURES IN 6 TRUCKS ALL 2017 MODELS. THE DEF TANK IS BUILT FOR PIERCE BY AN OUTSIDE VENDOR. PIERCE HAS NOT SOLVED THE PROBLEM. ALL 6 TRUCKS EXPERIENCING MULTIPLE DEF HEADER DEF QUALITY FAULTS. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 29,549. *BF*JB

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.