Complaint 1567003

2011 BMW 328XI • ENGINE • incident May 9, 2019

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1567003
Make
BMW
Model
328XI
Model Year
2011
Component
ENGINE
Incident Date
May 9, 2019
Date Received
May 17, 2019
Data As Of
Sep 1, 2026

Complaint Summary

ENGINE

Owner Narrative

VEHICLE SHOWED CHECK ENGINE LIGHT AND WAS IDLING ROUGH DURING COMMUTE. ENGINE SHUTOFF/STALLED WHILE STOPPED AT A STOPLIGHT. WAS ABLE TO RESTART AND RETURN HOME, BUT IDLE REMAINED ROUGH. ATTEMPTED TO DRIVE TO REPAIR SHOP ON ANOTHER DAY, IDLE WAS ROUGH UPON ENGINE START AND CHECK ENGINE LIGHT REMAINED ON. CAR AGAIN STALLED AT AN INTERSECTION WHILE STOPPED AT A RED LIGHT. ENGINE WOULD NOT RE-START AND VEHICLE REQUIRED A TOW TO GET IT TO SHOP. DEALERSHIP SERVICE CENTER EXPLAINED THAT VANOS BOLTS HAD SHEARED AND IS THE EXACT ISSUE DESCRIBED IN BMW RECALL CAMPAIGN VANOS SIB 14V-176. IN SPITE OF MY VEHICLE MATCHING THE MAKE, MODEL, YEAR, AND ENGINE TYPE DESCRIBED IN THE RECALL, BMW INFORMED ME THAT MY VIN WAS NOT SHOWING ANY RECALL. IT APPEARS BMW OF NORTH AMERICA HAS EITHER INTENTIONALLY OR THROUGH NEGLIGENCE OMITTED CERTAIN VEHICLE VINS FROM THE RECALL BULLETIN, EVEN THOUGH THEY ARE SUBJECT TO THE MALFUNCTION SPECIFIED (SHEARING OF VANOS BOLTS).

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.