Complaint 1490087

Complaint Summary

ENGINE

Owner Narrative

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING 15 MPH, THE VEHICLE DECELERATED AND UNINTENTIONALLY LOST POWER. IN ADDITION, THE TRANSMISSION FAULT AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE SPEEDOMETER ONLY SHOWED THAT THE VEHICLE WAS TRAVELING 20 MPH. AFTERWARDS, THE VEHICLE WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEY HYUNDAI OF SALEM (470 S BROADWAY, SALEM, NH 03079, (603) 841-3099) WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS FULL OF CARBON AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.