Complaint 1431432

Complaint Summary

AIR BAGS

Owner Narrative

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 335I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW SEATTLE AT (206) 829-5004 (1002 AIRPORT WAY S, SEATTLE, WA 98134) AND BMW NORTHWEST AT (253) 922-8700 (4011 20TH ST E, TACOMA, WA 98424) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL, AND THE AIR BAGS WERE ONLY AVAILABLE A SMALL AMOUNT AT A TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.