Complaint 1404990

Complaint Summary

AIR BAGS

Owner Narrative

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS IS 250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LEXUS SAN DIEGO DEALER (4970 KEARNY MESA RD, SAN DIEGO, CA 92111-2407, (858) 268-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.