Complaint 1361703
2016 BMW 740I • ELECTRICAL SYSTEM • incident Feb 24, 2017
Crash
No
Fire
No
Injuries
0
Deaths
0
- Complaint ID
- 1361703
- Make
- BMW
- Model
- 740I
- Model Year
- 2016
- Component
- ELECTRICAL SYSTEM
- Incident Date
- Feb 24, 2017
- Date Received
- Mar 8, 2017
- Data As Of
- Sep 1, 2026
Complaint Summary
ELECTRICAL SYSTEM
Owner Narrative
AUDIO CONTROL SYSTEM FREEZES ON THE BMW 740I. IT HAPPENS THAT AUDIO IS GONE COMPLETELY, SYSTEM DOES NOT RESPOND TO ANY OF THE FOLLOWING TO RAISE VOLUME: 1. GESTURE COMMANDS TO RAISE VOLUME (THE SYSTEM DOES NOT EVEN SHOW GESTURE IS INVOLVED ON THE DASH DISPLAY) 2. FROM THE POWER BUTTON BY MANUALLY ADJUSTING HIGHER, THERE IS NO RESPONSE FROM SYSTEM AT ALL AND DASH SCREEN DOES NOT SHOW VOLUME INCREASE IS BEING ATTEMPTED. 3. FROM THE VOLUME UP BUTTON ON THE STEERING WHEEL, AGAIN NO SIGN ON DASH SCREEN THAT VOLUME INCREASE IS BEING ATTEMPTED.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.