Complaint 1356777

Complaint Summary

ENGINE

Owner Narrative

FOLLOWING "REPAIRS" AT THE DEALERSHIP ON COOLING SYSTEM, CAR NOTIFIED ME OF OVERHEATING HALF WAY HOME WHILE ON HIGHWAY. AFTER NEARLY CRASHING AND BEING HIT IN TRYING TO PULL OVER TO STOP THE VEHICLE, I OPENED THE HOOD TO FIND THE COOLENT LINES HAD BEEN SHAVED AND REPAIRS IN OTHER AREAS VERY POORLY DONE. CAR CONSTANTLY IS LEAKING COOLANT AND OIL. I HAVE ALSO REPLACED THE BATTERY 4 TIMES AND THE CAR REQUIRES DAILY JUMP STARTING. THE CAR PAINT INDICATED A REPAINT JOB WHEN DEL8VERED TO ME WITH 100 MILES OF IT. AFTER CLAIMING TO HAVE REALIGNED THE TIRES AFTER MY FRONTS WENT BAD AFTER 5000 MILES, I DISCOVERED THAT THEY HAD NOT BEEN BALANCED NOR ALIGNED. I LEFT ONE WHEEL NUT LOSE BEFORE SERVICE ON EACH TIRE AND EACH WAS STILL LOSE AFTER. JAGUAR HAS DEFRAUDED ME ON MULTIPLE LEVELS, THREATENED ME FOR USING A OB2 CAR CODE READER AND GENERALLY COMMITTED MULTIPLE CORPORATE CRIMES FOR WHICH I AM SEEKING SIGNIFICANT ACTION. I AM BASED IN NASHVILLE. DESPITE 23 TRIPS TO THE DEALER IN 5 MONTHS, JAGUAR BLAMED ALL THE CARS PROBLEMS ON NON EXISTENT MODIFICATIONS THEY ACCUSED ME OF INSTALLING WITHOUT WARRANT AND CONTRADICTORY TO WHAT THEIR OWN SERVICE MANAGER NEW TO BE FACT.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.