Complaint 1356235
2004 BMW X5 • SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER • incident Dec 28, 2016
Crash
No
Fire
Yes
Injuries
0
Deaths
0
- Complaint ID
- 1356235
- Make
- BMW
- Model
- X5
- Model Year
- 2004
- Component
- SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
- Incident Date
- Dec 28, 2016
- Date Received
- Feb 15, 2017
- Data As Of
- Sep 1, 2026
Complaint Summary
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Owner Narrative
TL* THE CONTACT OWNS A 2004 BMW X5. WHILE DRIVING, THERE WAS A BURNING ODOR INSIDE THE VEHICLE. THE CONTACT NOTICED A HOLE BURNED INTO THE DRIVER'S SEAT. THE CONTACT'S JACKET WAS ALSO BURNED. THERE WERE NO INJURIES. THE DEALER DIAGNOSED THAT THE SEAT HEATER HAD A MALFUNCTION. THE HEATER MECHANISMS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 06/07/17*LJ *CN
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.