Complaint 1287482

Complaint Summary

ENGINE

Owner Narrative

ON NUMEROUS OCCASIONS THE CAR HAS ACCELERATED WHEN AT A FULL STOP, AT A LIGHT IN THE DRIVE THRU AT THE BANK, AT A RED LIGHT. IT DID THIS THE FIRST TIME I TEST DROVE IT AND I WAS TOLD IT WAS NORMAL BY THE WANNER FORD DEALERSHIP? IT IS NOT NORMAL! YESTERDAY JUNE 4, 2016- I WENT TO PICK UP SOMETHING AND I WAS BACKING OUT OF A PARKING SPOT, SLOW ALL OF A SUDDEN IT TOOK OFF IN REVERSE EVEN WITH MY FOOT ON THE BREAK IT CONTINUED FOR A FEW SECONDS ALMOST LIKE SOMEONE HAD THEIR FOOT ON THE GAS WHICH I DID NOT, I WAS PRESSING THE BRAKE FOR DEAR LIFE, I HIT MY MOUTH ON THE STEERING WHEEL ACTUALLY HURTING MY FRONT TOOTH. THIS HAS GOTTEN VERY DANGEROUS AND IT A PROBLEM. I HAVE A HEART CONDITION, I IN NO WAY WANT TO BE INJURED AGAIN OR GOD FORBID HIT SOMEONE. THIS IS A DANGEROUS CAR!! AND WAS SOLD TO ME BY FORD UNDER FALSE PRETENSES AND LIES WHEN I ASKED ABOUT THE PROBLEM!!!! I CONTACTED FORD FOR OVER 3 YEARS AND THEY NEVER RESPOND!!

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.